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The Marylebone Practice

Matt Ganly

Matt Ganly

Patient Concierge & EA

Matt Ganly brings extensive experience in private healthcare and a deep understanding of the importance of personalised, attentive service. With a background spanning patient services and consultant liaison, Matt is dedicated to ensuring that every patient’s experience at The Marylebone Practice is seamless, considered and reassuring from the moment they make contact.

Matt acts as a trusted point of contact for patients, helping to coordinate appointments, specialist referrals and onward care with discretion and efficiency. His knowledge of London’s private healthcare landscape and established relationships with consultants and clinical teams enable him to navigate what can often be a complex healthcare journey, making the process as straightforward and effortless as possible for patients.

Before joining The Marylebone Practice, Matt spent five years within the appointments team at The London Clinic, where he developed extensive experience supporting patients and working closely with leading consultants and specialists. This has given him a valuable insight into the expectations of private healthcare patients and the importance of delivering a service that is both highly responsive and genuinely personal.

Matt’s approach is warm, discreet and exceptionally attentive to detail. He takes pride in getting to know patients and understanding what matters to them, ensuring that their individual needs are anticipated wherever possible.

At The Marylebone Practice, Matt embodies the Practice’s commitment to a more personal approach to private healthcare — providing patients with a knowledgeable, dependable point of contact throughout their journey and helping to ensure that every aspect of their experience is handled with care.

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The Marylebone Practice
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